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Accessibility for online shops · Pilot

We help your developer remove checkout barriers.

A delivery option that needs a mouse can stop someone using a keyboard. A cart needs to fit when text gets bigger, too.

14 900 SEK excl. VAT (pilot)

The pilot and contact

Fictional work sample · Delivery options

Illustration of Nordljus Demoaffär. These options are not interactive.

Before

Cannot be used with a keyboard

Delivery options

Collection point49 SEK
Home delivery79 SEK
Collect in store0 SEK

Tab does not reach the options.

After

Can be used with a keyboard

Delivery options

Collection point49 SEK
Home delivery79 SEK
Collect in store0 SEK

Radio buttons with visible focus and clear names.

The pilot includes

  • A limited review of one shopping journey agreed in writing.
  • A report of the barriers found, changes made and known issues left unresolved.
  • Changes to your code, with steps to apply and roll them back.
  • Automated checks before and after, with steps to repeat them.
  • Limit: Up to two agreed code changes in code you have permission to modify. We stop looking once we have documented two proposed code changes, then agree with you which to make.

14 900 SEK excl. VAT (pilot)

Email [email protected]
Compare before and after in the demo shop

This price has not yet been tested on a client project. We will take on at most two pilots before reviewing the price and time needed.

Work takes place in a test environment with fictional data. We do not work in production. We use Codex to run scripted checks of specified keyboard interactions, focus, accessibility-tree data and layout, plus axe checks. Manual testing, screen-reader testing and testing with users are not included. These checks do not test browser zoom or text resizing.

You or your agency review, merge, deploy and roll back the changes. Schedule, test environments and terms are agreed before work starts.

Review, code changes and retesting.

How the pilot works.

People with disabilities should be able to shop independently. The work sample shows barriers to keyboard use and layout on narrow screens.

  1. We agree on the journey

    We write down the steps, pages, test environments and who will receive the code.

  2. We agree on up to two code changes

    We stop looking once we have documented two proposed code changes, then agree with you which to make.

  3. Your developer gets code and evidence

    You get the code, check results, open questions, and steps for retesting and rollback.

See the approach

Two barriers.
One fictional shop.

Compare a cart and delivery options before and after code changes in Nordljus Demoaffär. The descriptions also explain what has not been tested.

Open the fictional work sample

For shops with a developer or agency.

You need a test environment, permission to change the code, and someone to review and apply the changes.

We work on code you control

Payment, identity checks, platform provider code, server functions and whole-shop redesigns are outside the scope. We record any barriers we notice outside the agreed scope and note who may be able to address them.

This is not a full accessibility audit or certification. It does not establish whether your shop complies with the law.

Which shops does Swedish
accessibility law cover?

Sweden's Act (2023:254), implementing the European Accessibility Act, has applied to consumer e-commerce services since 28 June 2025. Exemptions and transitional rules may apply. The Swedish Post and Telecom Authority (PTS) supervises e-commerce.

Read the Act on the Swedish Parliament website (sections 2, 4 and 10). PTS on supervision of e-commerce services.

Exemption for services from microenterprises

Services provided by microenterprises are exempt from this Act's accessibility requirements. A microenterprise has fewer than 10 employees and either annual turnover or an annual balance sheet total of no more than EUR 2 million.

This exemption does not remove obligations concerning covered products or obligations under other laws. Seek legal help if you are unsure.

This is a summary, not legal advice. We do not decide whether your shop meets the law. Sources checked on 15 October 2026.

Before we start.

Can you promise the whole shop will be accessible?

No. The pilot covers up to two agreed code changes. It does not establish the accessibility of the whole shop.

What happens if you find fewer than two suitable changes?

Before the review starts, we agree in writing how this would affect the scope and price.

When will you reply to our enquiry?

We aim to reply by email within 24 hours.

How long does the work take?

We agree on the schedule in writing before work starts. Timing depends on the agreed work. An enquiry is not an order.

How do you test?

We use Codex to run scripted checks of specified keyboard interactions, focus, accessibility-tree data and layout, plus axe checks. Layout is checked at a viewport width of 320 CSS pixels and other specified narrow widths. These checks do not test browser zoom or text resizing. Manual testing, screen-reader testing and testing with users are not included. We agree on browsers and report runs, limits and environments not tested.

Does Swedish accessibility law apply to a small online shop?

Services provided by microenterprises are exempt from this Act's accessibility requirements. See the definition and sources. We do not make a legal assessment.

Can you work directly in our live shop?

No. We work only in an agreed test environment with fictional data. You are responsible for deployment and rollback.

Next step

Tell us where your
customers get stuck.

Email the shop address and a few lines about the problem. Tell us who handles development. Do not send customer data or passwords.

Open the contact form

You can also email [email protected].

We first check whether we can help within the pilot's scope. How we handle your email.

We aim to reply by email within 24 hours.